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Supporting our Team and Our Clients - COVID-19 Update

Supporting our Team and Our Clients - COVID-19 Update

We would like to provide you with an update around the steps we are implementing to support the health and safety of our employees, our clients and our community, whilst minimizing the impact to you and ensuring we have the resources required to support your business during the tough times ahead.

Being healthy and safe

  • The health, wellbeing and safety of our people and our customers are our priority!
  • We encourage everyone to adopt good hygiene habits such; regularly washing your hands, coughing into your elbow or disposable tissue, keeping a safe distance from each other and replacing handshakes with new elbow and shoe bump.
  • All non-essential travel has been ceased immediately, both domestic and internationally.
  • It is important to acknowledge that this is an incredibly stressful time for our staff, business owners and the community, and not to discount the importance of looking after your mental health as we tackle these challenges together. 

      What's different at KDA?

      • We are business as usual, however, we are taking the required steps to ensure that our team can operate from home when the time comes.KDA is already a cloud-based business, so working from home for our team won’t be difficult. We are well equipped and ready to maintain our exceptional client service remotely.
      • We advise that we will be limiting any non-essential face to face meetings and conduct phone calls or videos calls instead where possible.If you require a meeting with our team, we are happy to arrange an online meeting through cloud software such as Skype and Zoom. We also have Teamviewer at our disposal, if you require technical assistance. 
      • For clients who would like to drop off information, please place it into our letterbox and call us on 9248 9991. We will collect your documents right away.
      • If you require immediate business advice, please call your direct client managers, Kevin, Jenny, Mariana, Henry or Thi on 9248 9991.

        We know that there are going to be uncertain times ahead for your business and how important it is to be on the front foot. There will be additional government stimulus packages to assist your business through these tough times. Feel free to contact us, and we are happy to explain how the stimulus packages affect your business.

        If you are having trouble in business due to the impacts of the virus, or even just need help in understanding what the interruption caused by the virus could mean for your business, don’t hesitate to get in contact with us.

        We will keep you updated, and things progress from our side, but are steadfast in our commitment to helping all of our clients keep control of their businesses during this challenging period.

        For any questions or for more information, call us on 9248 9991 or
        email us at: admin@kdaaccountants.com.au